JWA fulfills the original intentions of Arbitration:  
Reduced costs and expenses, prompt resolution of disputes, fairness to all parties, more informal procedure, and convenience for all concerned. Moreover, their staff is outstanding.

I have had the pleasure of representing clients in hundreds of arbitrations with JWA. I believe JWA offers a fair, efficient and cost effective venue to resolve work place injury claims for non subscribers and their employees. The case managers are very pleasant, accessible and keep the arbitration on track. The panel of arbitrators is what I believe makes JWA a far superior option in choosing an arbitration service. All of the panel members are former Judges from all over the State and representing both political parties that have experience in nonsubscriber litigation. The other services are full of BIG FIRM elderly partners, plaintiff lawyers and lawyers that have no clue as the law involving nonsubscriber litigation. ... I recommend my clients to include them in their arbitration agreements.

As an attorney who represents injured workers in non-subscriber cases, I am many times required to litigate with different arbitration associations not of my choosing. There is one association whose organization stands out as being one that is the most efficient: the JWA. While we many times struggle to get hearings set and arbitrations initiated with other organizations, the JWA is always quick to respond to the parties and is easy to work and communicate with. Their staff members actually attended an arbitral hearing of mine to learn more about the process and meet the parties with whom they work on a regular basis, showing their commitment to delivering excellent service. I appreciate the work and dedication of the JWA in facilitating their arbitrations, and truly believe their staff cares about the parties with whom they work and serve.

Although my career has been in the courtroom, I am a big believer in mediation and arbitration.  The staff and ownership of JWA are wonderful. They understand the needs of the litigants, the Attorneys and the arbiters. I challenge anyone to find a more professional arbitration organization.

Judge Frank Andrews founded Judicial Workplace Arbitrations in 2003. I have had the privilege of being on JWA’s panel of judges since its inception, having been offered the opportunity by Judge Andrews to become a panelist. I find the case managers to be knowledgeable, competent and courteous. The administration and managers are detailed oriented and communicate well. In my opinion, the fees charged by the individual arbitrators and the administration fees charged by JWA are extremely competitive. The bottom line: I believe that Judicial Workplace Arbitrations provides dependable, proficient and affordable quality service.

I have been an active civil litigator for nearly 35 years and most of those years were limited to jury trials throughout the state of Texas as well as other states. In recent years more and more cases (commercial and personal injury) are subject to Arbitration Agreements. Those agreements designate the Arbitration association that will administer the case. As a result I have utilized virtually all Administration services and have come to believe that JWA is among if not the most efficient, cost effective and qualified in terms of its panel consisting of all retired or former judges.

The staff at JWA are always very prompt, professional and courteous in their responses. With JWA, the process is very user-friendly and easy to navigate. I've had great success through JWA!

There can be no question that alternate dispute resolution is here to stay. Mediation has been used effectively now for decades to help settle cases thereby saving valuable court time. Similarly, arbitration has been equally effective in a variety of specialty areas. What sets JWA apart is its use of retired and former judges, who bring to bear many years of actual judicial experience. Additionally, JWA has a vision for the future of using these same resources to serve as private judges for cases requiring the utmost discretion. I have felt privileged to be associated with such a forward looking organization as JWA.

I enjoy working as an arbitrator for JWA. They manage the cases efficiently and are a cost effective alternative for those needing arbitration services.

I frequently litigate work injury cases against non-subscribers. Many of those cases require arbitration. JWA has an excellent panel of experienced arbitrators. Moreover, the staff at JWA are professional and responsive.

My practice involves many arbitration proceedings with many arbitration associations. My experience with JWA for many years has always been one of the most positive. JWA is very easy to work with administratively and JWA does not put concerns over arbitration fees above the content and status of the case. If you need some time to try to resolve the matter before incurring significant fees, you simply have to ask. That is unusual for arbitration associations in my experience. The JWA panels consist of former Judges from throughout Texas and from different political persuasions. This makes many of them more qualified than some other panels and allows the parties to do some research as to their experiences and qualifications before the final arbitrator is selected. Often times, my opposing counsel and I are able to simply pick one of the Judges and agree to the assignment without even going through the strike process. Whether arbitration is better or worse than a jury trial is a debate that can go on forever, but when in arbitration JWA is a very good organization to work with in my opinion.

JWA provides a first rate judge and first rate case administration.

The JWA staff is skilled, courteous and cost conscious.  I have had the privilege of serving as an arbitrator for many national and international groups, but none are better in accommodating the needs of the clients, the counsel and the arbitrator.

As an attorney who practices mainly work injury law, most of my cases have been litigated through the arbitration process, many of which were handled through JWA.  The administration at JWA is second to none. They are always extremely professional, prompt, and responsive.  The arbitrators in the JWA are extremely knowledgeable, fair, and encourage both sides to work together to effectively proceed through litigation. Fantastic job, JWA!

I would like to compliment Judicial Workplace Arbitrations and their fine staff for their excellent and timely support and supervision of the arbitration cases I have had over the years.  I've been in the business of settling disputes for 45 years and have arbitrated with several providers.  JWA is absolutely the best in all aspects.  Keep up the good work folks.

The cost and time saving benefits of mediation and arbitration in comparison to court room litigation have been well recognized by litigators.  In my experience JWA takes great pains to attain those goals in every case they undertake.  The professionalism and efficiency of the members of the JWA staff results in the efficient and timely disposition of cases.

I have enjoyed working with JWA for over eight years.  The staff is great to work with and very professional.  I have found JWA to be accommodating to both panel members and attorneys.  I look forward to my future association with them.

JWA does a superb job managing Arbitrations and thus ensuring a smooth, efficient process for attorneys and their clients as well as for arbitrators.

I have been with JWA since Frank Andrews invited me to join.  My job as an arbitrator is to decide cases.  Having a great support staff at JWA makes my job so much easier.  It seems to me that whenever clients present requests to them, which involves me as an arbitrator, they immediately bring those requests to my attention and I respond as quickly as I can.  They are always eager to assist and do so in a competent manner.  This is a big plus for JWA because it keeps the process moving smoothly.

Having handled many arbitration proceedings against non-subscribing employers, JWA is a first-class arbitration association.  Whether the matter is small or complex, they allow the parties to quickly and fairly administer their claims in front of some of the most professional arbitrators the state of Texas has to offer.  They have proved time and again to be a high-quality litigation partner for attorneys and their clients on both sides of a case.

In my role as an attorney defending non-subscribing employers in Texas in personal injury matters, I have been arbitrating cases with JWA since 2015. I have always found the JWA staff to be responsive, friendly, and professional, as well as accommodating to the needs and time constraints of the attorneys who practice before them. The panel of arbitrators is comprised solely of former or retired judges, which gives me confidence when I’m selecting an arbitrator to settle a dispute. And, because JWA follows the Rules of Civil Procedure and Rules of Evidence of the jurisdiction where the cause of action accrued, there are no special rules or guidelines to learn (as is the case with most other arbitral forums), which makes my job as a litigator easier.

The JWA staff makes the arbitration process run smoothly and efficiently. This has been especially helpful during the current times where we are constantly dealing with changing procedures and technology. I look forward to continuing to work with them in the years to come!

In representing Texas employers who elect not to opt-in to the state workers’ compensation system, we have had the opportunity to arbitrate matters administered by all the administrative entities.  We have participated in cases administered by Judicial Workplace Arbitrations (“JWA”) from the time Judge Andrews oversaw the JWA to the present.  During that time (almost 20 years), our experience with the JWA case administrators has always been positive.  When requesting information from the JWA, the case administrators have demonstrated they are up-to-date on the status of each case and are able to provide timely responses to our questions.  Further, the case administrators are consistently friendly and helpful.  It is not unusual for a JWA case administrator to provide the parties with a ‘friendly reminder’ of an upcoming hearing or deadline, and in doing so have saved this party from the consequences of a missed deadline.